Terms of service

Last updated: November 15, 2026

1. About these terms

These Terms of Service apply to your use of the Quietlyn online store and to any purchase you make from it. By using the store or placing an order, you agree to these terms. If you don't agree, please don't use the store. The store is hosted on Shopify.

2. Products and health information

Quietlyn products (including the Sleep Chin Strap, Sleep Mouth Tape, Nasal Dilator Starter Kit and Silent Night Kit) are simple sleep accessories. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or condition, including sleep apnea. Information on this website is general and is not medical advice. Loud snoring with gasping, pauses in breathing, or daytime tiredness can be a sign of sleep apnea. If that applies to you, talk to a doctor.

Use mouth tape and the chin strap only if you can breathe comfortably through your nose. Products are not for children. Stop using any product that feels uncomfortable. Always read the instructions and warnings on the product page and packaging. You use the products at your own discretion and responsibility.

3. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order.

4. Orders and pricing

All prices are in US dollars unless shown otherwise. We try to show products, colours and prices accurately, but errors can happen. We may refuse or cancel any order, for example if a product is unavailable, a price was shown incorrectly, or we suspect fraud. If we cancel an order you've paid for, we'll refund you in full.

5. Payment

Payments are processed by third-party payment providers available at checkout. We don't store your full card details.

6. Shipping, returns and refunds

Shipping is covered by our Shipping policy. Returns and refunds are covered by our Refund policy. Delivery times are estimates.

7. Your use of the store

You agree not to misuse the store, including attempting to interfere with its security, copying its content for commercial use, or using it for anything unlawful.

8. Intellectual property

The Quietlyn name, logo, text, images and design on this website belong to Quietlyn or its licensors and may not be used without permission.

9. Limitation of liability

To the fullest extent permitted by law, Quietlyn is not liable for any indirect, incidental or consequential damages arising from your use of the store or products. Our total liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these terms limits any rights you have under consumer protection laws that cannot be excluded.